FLO help

For help with Flinders Learning Online (FLO), contact the FLO Helpdesk:

IT help

For help with IT issues, contact the ITS Service Desk:

  • Phone 8201 2345 or 12345 from a Flinders internal phone, 8:30am to 5:00pm, Monday to Friday, excluding Public Holidays
  • Email student@flinders.edu.au
  • In person Flinders Connect, Level 0, Central Library Building, Bedford Park Campus (9am – 5pm Monday, Tuesday, Thursday and Friday; 9.30am – 5pm Wednesday)

Key dates

There are important dates you need to be aware of relating to:

It’s your responsibility to know and meet student deadlines. We recommend that you take a moment to record these dates in your diary now.

Policy and procedures

Flinders University has formal policies and regulations covering your rights and responsibilities as a student. Visit the Flinders Policy Library for details.

If you need more information about these policies, or advice about lodging an appeal or complaint, contact a Student Advocacy Officer at the Flinders University Student Association (FUSA) on 8201 2371.

You can also seek advice on the University’s student-related policies and procedures from the Manager, Student Policy and Projects.

Feeling overwhelmed or stressed

If you’re feeling overwhelmed or stressed, Flinders can help.

Counselling services

Flinders provides a free and confidential professional counselling service for students experiencing personal issues that are impacting on their study and overall wellbeing.

The counsellors are senior clinicians from a diverse clinical background, who work with students regarding issues such as:

  • anxiety or depression
  • drug or alcohol issues
  • family or relationship difficulties
  • grief and loss
  • sexuality
  • transition and academic issues
  • trauma

If you’re accessing the service for the first time, email counselling@flinders.edu.au with your name, phone number, Student ID and best time to contact you. A counsellor will then conduct an initial assessment, discuss possible steps to assist you, and can book a face-to-face counselling appointment.

If you have already accessed counselling and wish to rebook, please phone 8201 2118.

All counselling appointments are booked in advance and offered at the Bedford Park Campus. Limited services are available at the Sturt and Tonsley Campuses.

Student Learning Centre

If you are feeling overwhelmed with your studies, the Student Learning Centre (SLC) is an academic unit which offers support in the areas of academic writing, basic mathematics, Endnote and general study skills.

There are a range of services and resources available to assist you if you have any study or academic concerns, including:

Transition Office

If you’re looking for help transitioning into life at university, then you’ll be interested in some of the Transition Office activities, like:

Financial Pressure

If you experience financial difficulties, the Flinders University Student Association (FUSA) have a Financial Counsellor who can help you organise your finances, prepare a budget, and discuss options regarding debts.

We can also help you with emergency financial assistance and determine your eligibility to access an interest-free loan or a second semester grant.

The Flinders University Scholarships Program offers a generous range of scholarships for new and continuing undergraduate course students, in particular:

  • students from low socioeconomic backgrounds
  • students from rural and regional areas
  • Indigenous students

Academic services

If you need help with your studies, Flinders has a number of services available.

Student Learning Centre

The Student Learning Centre offers study and academic support.

You can use the Learning Lounge drop-in service for support with your study skills or assignments, or access a great range of resources online – simply visit Student Learning Centre.

Director of First Year Studies

Each School has a Director of First Year Studies who is responsible for providing support for first year students. Directors are available to talk to you and offer advice about the most appropriate support for your needs.

Equal Opportunity

Flinders University is committed to providing an inclusive and welcoming environment free from harassment, discrimination and bullying. We’ve detailed that commitment in our

Equal Opportunity Policy, which is supported by State and Federal legislation, and No Bullying at Flinders Statement.

In line with the Equal Opportunity Policy, the Student Equal Opportunity Adviser, based in Flinders’ Health, Counselling and Disability Services, supports and helps students to resolve complaints, including:

  • bullying
  • discrimination
  • harassment
  • sexual harassment
  • victimisation

In confidence, the advisors will offer information and support, and explain options, which are also outlined in Flinders’ Grievance Procedures, so you can make an informed decision.

To speak with an advisor or make an appointment, phone 8201 2118 or email studenteo@flinders.edu.au.

Student services and facilities

Flinders offers a wide range of services and facilities especially for students. We’ve provided some details, here, so that you can explore the offerings before you step on campus.

Student Study Spaces

There are a range of individual and group study spaces located around Flinders. Group study booths can accommodate up to 8 students to work on assignments and presentations. Each booth has full video conferencing facilities, so group assignment members can dial in from home or other campus locations. These are bookable online, while other spaces are open for casual access and need not be booked.

Oasis Cultural and Religious Services

Oasis offers a safe, friendly place to meet, make connections, and find friendship and support.

  • Drop-in to meet, greet and eat
  • Book the common room for an activity
  • Create an activity
  • Relaxation space
  • Visit the Muslim Prayer Rooms
    The male and female Muslim Prayer Rooms are located in Oasis and are available from 8:00am-9:00pm each weekday. Please see Lisa at Oasis reception to register for after-hours access. The large common room in Oasis is used for Friday prayer.
  • Give and Take Table

Health Services

See Health Services below.

Counselling Services

See Counselling Services above.

Disability Services

See Disability Services above.

Careers Centre

The Careers and Employer Liaison Centre provides a diverse range of services and programs to students and recent graduates, including:

  • job posting services
  • tailored careers advice
  • connecting with employers and industry professionals
  • online career resources you can access anywhere and anytime
  • professional development opportunities to complement your study

Visit Flinders’ Careers for more information.

Student Hub & Plaza

The Student Hub is a fresh space in the very centre of our Bedford Park campus for study, socialisation, recreation and student services.  With a terraced Plaza and outdoor super screen, superfast wi-fi, quiet and group study spaces, and innovative design features such as charging points in lockers, the Hub is open 24/7 to ensure Flinders students get the most out of their University on-campus experience.

Food and Retail

A wonderful range of food and retail outlets are available across the Bedford Park, Sturt and Tonsley campuses to cater for a variety of tastes, budgets and needs, including:

  • Australia Post
  • Coffee Cart
  • Grind and Press Café
  • Pharmacy
  • STA travel
  • Sturt Retail (includes University clothes & merchandise)
  • Subway
  • Urban Paddock Co

Head to the food and drink, and retail outlets webpages for full details including opening hours.

Science Innovation Learning Centre (SILC)

The SILC is designed to support first-year science and engineering students with flexible spaces and open plan areas.

The environment helps students to engage in learning and share their experiences with others – it provides a focal point for students to study and interact. Classes are also taught using innovative teaching practices such as Peer Assisted Study Sessions.

Childcare

The Flinders University Childcare Centre is a safe, healthy and nurturing environment where children are treated as unique individuals. Limited places are available, so we suggest you speak with the Centre about your individual needs.

Locker hire

Lockers area available for hire so you can safely store your personal belongings. They’re available on a short-term basis at no charge in the library and Student Hub. To gain access to the free short term lockers, you need to complete an online access request form.

Health services

Flinders’ Health Service is a fully equipped and accredited Medical Centre and is available to students and staff. The general practice:

  • is staffed by male and female medical practitioners
  • provides a full range of services, including first aid, health screens, vaccinations and referrals

All consultations are confidential and bulk-billed.

Bring your Medicare Card (Australian students) or, for international students, bring your Bupa or Allianz OSHC Card. For international students with a different private health insurer, you’ll need to pay up-front on the day of your appointment and have the money reimbursed by the insurer.

Gym

The Bedford Park campus Sports & Fitness Centre offers heavily reduced member access to Flinders students. Equipment and programs include:

  • free wellness programs, including boot camps, yoga and dance
  • weights room, cardio room, spin room and ladies-only gym
  • national university sporting competitions
  • elite athletes support and scholarships
  • a wide variety of sporting clubs
  • annual participation events
  • affiliated CrossFit
  • social sports

Visit the Flinders ONEfitness website for further details.

Mentoring

Flinders offers a range of mentoring programs, but it’s the Peer Mentoring program, which may be of particular interest to both new students (as mentees) and continuing students (as mentors).

Peer mentors are successful continuing students who can help new students settle into university life by providing tips and advice based on their own experience.

Careers and Employer Liaison Centre

The Careers and Employer Liaison Centre provides a diverse range of services and programs to students and recent graduates, including:

  • job posting services
  • tailored careers advice
  • connecting with employers and industry professionals
  • online career resources you can access anywhere and anytime
  • professional development opportunities to complement your study

Visit Flinders’ Careers for more information.

Study abroad and exchange programs

Visit Learn Without Borders to learn about other students’ experiences.

Flinders has partnerships with more than 80 universities around the world, giving you the opportunity to live and study overseas while gaining credit towards your Flinders degree.

Why wait until you graduate to see the world?

Visit Learn Without Borders to learn about other students’ experiences.